How it works
Each script follows the same pattern: who they’ve reached, what to do in an emergency, what to leave, and when they’ll hear back. Read time is estimated at about 150 words a minute. Voicemail still loses callers who won’t leave a message; see after-hours call answering and the storm call surge playbook for more templates.
Frequently asked questions
How long should a business voicemail greeting be?
Short enough that callers don't hang up before the tone. Say who they've reached, what to leave, when they'll hear back and what to do in an emergency, and stop there.
Should I promise a callback time?
Only one you can keep. A realistic promise kept builds more trust than a fast one missed.