How it works
Plan fee revenue = members × annual fee. Plan gross profit = fee revenue − members × visits × cost per visit. Total revenue adds members × repair revenue per member. Combine with the customer lifetime value calculator to see what a member is worth over time.
Frequently asked questions
What should cost per visit include?
The loaded cost of the technician time plus any parts or materials included in the visit, such as filters.
Why include repair revenue?
Members often book repairs and replacements with the company that services their equipment. Enter a cautious average per member per year.