How it works
The templates include your business name and opt-out wording, following the consent practices in CTIA’s Messaging Principles and Best Practices. Segment counts use the same logic as the SMS character counter. Registration requirements are explained in the A2P 10DLC guide.
Frequently asked questions
Do I need customer consent to send these texts?
Industry guidelines from CTIA say business texts should only be sent after the customer opts in, and opt-outs such as STOP must be honored. Laws can add requirements, so check what applies to you. This isn't legal advice.
Do I need to register my number to send these?
If you send them from a regular 10-digit number through software, carriers expect A2P 10DLC registration. Our A2P 10DLC guide explains it.