Never miss anothercustomer call
Voxenara provides a 24/7 AI receptionist that answers calls, qualifies enquiries, schedules appointments and transfers important conversations to your team.
Voxenara assistants identify themselves as an AI at the start of every call.
- Answer calls around the clock
- Capture and qualify enquiries
- Schedule appointments
- Escalate important calls to humans
Most lost jobs never leave a voicemail
Service businesses lose work every week to calls that arrive at the wrong moment — while crews are busy, after hours, or when the line is already in use. Callers rarely try twice; they move to the next name on the list.
- The phone rings while your team is on a job
- A customer calls after hours and reaches no one
- The line is busy, so the call goes to voicemail
The caller moves on to the next business that picks up.
- Answered on the first ring, day or night
- Reason captured and the caller qualified
- Booked into your calendar or routed to a person
The opportunity stays with you — captured, qualified and scheduled.
Watch a call move through the network
Scroll to follow a single customer call as Voxenara answers it, understands it, and turns it into a booked job or a live handoff.
Answer
Every call is picked up on the first ring — day, night, weekends.
Understand
The assistant identifies itself as AI and learns why the customer is calling.
Qualify
The right questions sort urgent work from routine visits.
Book or transfer
Jobs are booked into real openings — urgent calls reach a person.
Confirm & summarize
The customer gets a confirmation; your team gets the summary.
Every call finds the right destination
Voxenara never traps a caller inside an AI system. Calls branch to bookings, people and records according to the escalation rules your business approves.
One answered call
Routed by your rules
Calendar booking
Standard requests land in real openings
Live human transfer
Urgent calls reach your on-call person
Written summary
Every completed call, documented
SMS confirmation
Customers get their visit details by text
Calendar & CRM sync
Business data flows to the tools you use
A person is always reachable according to your company's escalation rules — Voxenara decides when to hand off, never whether callers deserve a human.
A receptionist that handles the whole call
From the first ring to the written summary, Voxenara covers the work a great front desk does — configured around how your business already runs.
24/7 inbound call handling
Every inbound call is answered right away, at any hour — no hold music, no voicemail, no missed opportunity.
Lead qualification
Callers are asked the right questions, so enquiries reach your team already sorted and ready to act on.
Appointment scheduling
New jobs are booked into the times you actually have open, following your own scheduling rules.
Emergency & priority routing
Urgent situations — no heat, a burst pipe, a power fault — are recognised and can be fast-tracked to a person.
Business-specific FAQs
Answers your common questions — services, hours, service area and how pricing works — in your own words.
Call summaries & notifications
Every call ends with a written summary and next steps, delivered to your team through the channels you choose.
Calendar & CRM integrations
Can connect with common calendar and CRM tools; integration options are scoped to your systems during setup.
Multilingual conversations
Can hold conversations in more than one language, so more of your callers are understood the first time.
Watch Voxenara take a real call
Press call to hear an illustrative example of how Voxenara answers, understands, schedules and wraps up — played out loud, right in your browser. Nothing here places a real phone call.
Northside Heating & Air
Illustrative demo · not a live call
- 1Answer
- 2Understand
- 3Schedule
- 4Confirm
- 5Wrap-up
- Caller qualified
- Appointment confirmed
- Transfer ready
- Summary sent
Plays recorded demo audio in your browser — make sure your sound is on. The assistant identifies itself as AI at the start of the call.
Press Start call to hear Voxenara answer, qualify the caller and confirm a booking — out loud.
Built for the trades that run on the phone
Each trade orbits the same network with its own playbook. Select one to see how a typical call is handled.
Sample situation
No-heat emergency recognized — fast-tracked to the on-call technician with the address already captured.
How an AI receptionist works for HVAC businessesManaged from first call to go-live
Voxenara is a fully managed service. You don't write prompts, wire up telephony or maintain voice infrastructure — we set it up around your business and keep it running.
- 01
We learn your business
We map how you handle calls today — your services, hours, service area, scheduling rules and when a call should reach a person.
- 02
We build and test your AI receptionist
We configure and rehearse your assistant against real call scenarios, refining its answers and handoffs before it takes a single live call.
- 03
We connect your number and workflows
We bring it live on your line and wire it into your calendar and notifications, then keep it tuned as your business changes.
Because it's managed, there's nothing technical to own on your side. You approve how the assistant should behave; we handle the setup, testing and ongoing adjustments.
Answering calls responsibly
Trust is the product. These are the operating principles behind every Voxenara assistant — the guardrails your callers and your team can count on.
Callers know it’s an AI
The assistant identifies itself as an AI at the start of the call. No caller is left guessing who they’re speaking with.
A person is never far away
Important or unusual situations can be transferred to a human, based on the escalation rules you set for your business.
Bookings confirmed by your system
An appointment isn’t confirmed to the caller until your connected booking system accepts it — never on a verbal promise alone.
Recording is configurable
Call recording is an option you choose to turn on, not something enabled by default. You decide what fits your policies.
Sensitive information is minimized
The assistant is designed to collect only what a booking needs, and to avoid gathering sensitive details it doesn’t require.
It fails gracefully
If the assistant can’t help, it offers a transfer, a callback or a captured message — so a caller is never left at a dead end.
Answers before you ask
The questions service-business owners ask us most. If yours isn't here, the team is happy to talk it through.
- It’s a voice assistant that answers your business calls the way a great front-desk person would — greeting callers, understanding why they’re calling, answering common questions, booking appointments and passing important calls to your team. Voxenara runs and manages it for you as a service.
- Yes. The assistant answers around the clock, including evenings, weekends and holidays, so after-hours callers reach a helpful response instead of voicemail.
- Yes. When connected to your calendar, it offers the open windows you allow and books the caller in — confirming the appointment only once your booking system accepts it.
- Yes. You define when a call should go to a human, and the assistant can transfer, take a message or arrange a callback based on those rules — especially for urgent or unusual situations.
- In most setups, yes. Calls to your current number can be routed to Voxenara, so customers keep dialing the number they already know. We confirm the specifics with your phone provider during setup.
- Voxenara can connect with common calendar and CRM tools. Rather than promise a specific integration up front, we scope the options against your systems during setup and configure what fits.
- Always. The assistant identifies itself as an AI at the start of every call. Transparency with your callers is a core operating principle, not an optional setting.
- It varies. Straightforward deployments can often be prepared quickly, while calendar and CRM integrations or more complex call workflows need additional configuration and testing. We give you a realistic timeline once we understand your setup.
- Plans are based on your call volume, the integrations you need, the number of locations and your workflow requirements. We’re not publishing prices yet — we’ll put together a plan that matches how your business actually operates.
Your next customer is already calling.
Tell us how your business currently handles incoming calls. We'll show you how a Voxenara receptionist could fit into your workflow.
- A quick look at your current call handling
- A tailored view of how Voxenara would fit
- Straight answers on setup and pricing