20 free tools for service businesses
Calculators and utilities for contractors and home-service businesses. No sign-up, nothing to install, and everything runs in your browser.
Business calculators
Pricing, profit, staffing and the cost of the calls you miss.
- Missed call cost calculatorEstimate what unanswered calls cost your business each month and year, from your own numbers.
- Receptionist cost calculatorThe real annual cost of an in-house receptionist, including payroll taxes and benefits, cost per staffed hour, and staff needed for 24/7 cover.
- Answering cost comparisonCompare the monthly cost of an in-house receptionist, a per-minute answering service and a flat monthly plan, using the quotes you actually have.
- Call center staffing calculatorHow many people you need on the phones to answer a target share of calls within a target time, given your call volume and call length.
- After-hours coverage calculatorSee how many hours a week your phones are unstaffed, what share of the week that is, and how many calls arrive while nobody is there to answer.
- Contractor labor rate calculatorThe hourly rate a service business needs to charge to cover technician costs and overhead and hit its profit goal, from billable hours.
- Markup vs. margin calculatorConvert between markup and margin instantly: the price and margin from a markup, and the price and markup you need to hit a target profit margin.
- Flat-rate price calculatorBuild a flat-rate price for a service task from estimated labor hours, your labor rate, parts cost and markup, and a trip or dispatch fee.
- Job profit calculatorWork out the gross profit and margin on a single service job from its price, labor hours and cost, materials and other direct costs.
- Technician capacity calculatorEstimate how many jobs your technicians can complete per day and week, and the revenue capacity that represents, from hours, job length and average ticket.
- Customer lifetime value calculatorEstimate the lifetime revenue and gross profit of a service customer from average ticket, jobs per year, years as a customer and your margin.
- Maintenance plan revenue calculatorModel a maintenance agreement program: annual fees, the cost of included visits, plan gross profit and repair revenue from members.
- Answer rate & booking rate calculatorCalculate your phone answer rate, missed calls and booking rate from your call log, and see how many jobs each extra answered call is worth.
- On-call pay calculatorEstimate the monthly cost of an on-call rotation: shift stipends, call-out hours at overtime rates, and the cost per call-out.
Phone and text tools
Forwarding codes, number formatting, SMS segments and ready-to-use scripts.
- SMS character & segment counterCharacters, GSM-7 vs. Unicode encoding and message segments, plus a list of characters that force Unicode and a one-click fix.
- Call forwarding code generatorEnter a number and get the exact dial codes to forward unanswered, busy or all calls on Verizon or T-Mobile, plus the codes to turn forwarding off.
- Phone number formatter & validatorFormat and check US phone numbers in bulk: E.164, (555) 555-5555 style and tel: links, with checks for invalid area codes and exchanges.
- Voicemail greeting generatorGenerate professional voicemail greeting scripts for a service business: standard, after-hours, holiday and busy-day versions, ready to record.
- SMS template generatorGenerate appointment confirmation, reminder, on-the-way, missed-call text-back, opt-in and STOP/HELP reply templates for a service business.
Website tools
Structured data that helps search engines understand your business.
Prefer to read? The guides cover call forwarding, texting rules, surge planning and more.